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Shipping information
The time from purchase of a product to dispatch depends on the payment method chosen, and stock availability. Payments made by debit or credit card are processed immediately. For all other payment options orders are processed once payment has been confirmed.
Delivery Options and information
Below is a list of standard delivery times, please be aware that shipping options are after dispatch, this is usually within 48 hours of placing your order. Please feel free to contact us and we will do our best to help you admin@alibongo.co.uk
Free Shipping UK Only - Method used is based on order value
UK Royal Mail 48
3 - 5 Working days after dispatch
Free
Order value up to £50
UK Royal Mail 24
1 - 2 Working days after dispatch
Free
Order value £50.01 - £100
UK Royal Mail 24 Tracked
1 - 2 Working days after dispatch
Free
Order value £100.01 - £200.00 Tracked to delivery point.
UK Royal Mail Special Delivery
Guaranteed next working day after dispatch
Free
Order value £200.01 or more. Tracked to delivery point.
Standard Shipping
UK Royal Mail 24
1 - 2 Working days after dispatch
£3.95
Order value up to £100
UK Royal Mail 24 Tracked
1 -2 working days after dispatch
£4.95
Order value up to £200.00 Tracked to delivery point.
Premium
Royal Mail Special Delivery - Next Day Delivery
Guaranteed next working day after dispatch.
£8.95
Fully tracking to delivery point. Predicted day and estimated time of delivery by SMS and/or email.
Click & Collect
Click & Collect
Free
Free collection from our Norwich Store. Available if you live in the following post codes IP, NR and PE. Please wait until we email you to confirm your order is ready for collection.
Royal Mail International Tracked and Signed
International Tracked EU
£12.00
Tracked to delivery point 3 - 5 working days, can take longer. Stealth Items included. NO Reship if order fails to arrive.
International Tracked USA
£18.95
Tracked to delivery point 5 - 7 working days, can take longer. Stealth Items included. NO Reship if order fails to arrive.
International Tracked Rest of World
£19.95
Tracked to delivery point 7 - 10 working days, can take longer. Stealth Items included. NO Reship if order fails to arrive.
International Courier
International Courier EU
1 - 2 working days
£30.00
DHL Courier fully tracked point to point Stealth Shipping including T Shirt
Re Ship available if order fails to arrive
International Courier USA
1 - 3 working days
£34.00
DHL Courier fully tracked point to point Stealth Shipping including T Shirt
Re Ship available if order fails to arrive
International Courier Rest of World
2 - 4 working days
£49.95
DHL Courier fully tracked point to point Stealth Shipping including T Shirt
Re Ship available if order fails to arrive
Extra Information
Royal Mail 24 usually arrive within 1 - 3 working days, Royal Mail 48 usually arrive within 3 - 5 working days. In extreme cases both services can take up to 10 working days. Royal Mail does not consider items missing for 21 working days.
Royal Mail Special Delivery If your delivery doesn’t arrive by 1pm the next working day (or on the Saturday for Saturday Special) Royal Mail will repay the cost of the shipping to you. This isn’t instant and can take several weeks.
