Shipping information

 

The time from purchase of a product to dispatch depends on the payment method chosen, and stock availability. Payments made by debit or credit card are processed immediately. For all other payment options orders are processed once payment has been confirmed. 

Delivery Options and information

Below is a list of standard delivery times, please be aware that shipping options are after dispatch, this is usually within 48 hours of placing your order. Please feel free to contact us and we will do our best to help you admin@alibongo.co.uk

Free Shipping UK Only - Method used is based on order value

UK Royal Mail 48

3 - 5 Working days after dispatch

Free

Order value up to £50

UK Royal Mail 24

1 - 2 Working days after dispatch

Free

Order value £50.01 - £100

UK Royal Mail 24 Tracked

1 - 2 Working days after dispatch

Free

Order value £100.01 - £200.00 Tracked to delivery point.

UK Royal Mail Special Delivery

Guaranteed next working day after dispatch

Free

Order value £200.01 or more. Tracked to delivery point.

Standard Shipping

UK Royal Mail 24

1 - 2 Working days after dispatch

£3.95

Order value up to £100

UK Royal Mail 24 Tracked

1 -2 working days after dispatch

£4.95

Order value up to £200.00 Tracked to delivery point.

Premium

Royal Mail Special Delivery - Next Day Delivery

Guaranteed next working day after dispatch.

£8.95

Fully tracking to delivery point. Predicted day and estimated time of delivery by SMS and/or email.

Click & Collect

Click & Collect

Free

Free collection from our Norwich Store. Available if you live in the following post codes IP, NR and PE. Please wait until we email you to confirm your order is ready for collection.

Royal Mail International Tracked and Signed

International Tracked & Signed EU

£12.00

Tracked to delivery point 3 - 5 working days, can take longer.

International Tracked & Signed USA

£18.95

Tracked to delivery point 5 - 7 working days, can take longer.

International Tracked & Signed Rest of World

£19.95

Tracked to delivery point 7 - 10 working days, can take longer.

International Courier

International Courier EU

1 - 2 working days

£30.00

DHL Courier fully tracked point to point Stealth Shipping including T Shirt

Re Ship available if order fails to arrive

International Courier USA

1 - 3 working days

£34.00

DHL Courier fully tracked point to point Stealth Shipping including T Shirt

Re Ship available if order fails to arrive

International Courier Rest of World

2 - 4 working days

£45.00

DHL Courier fully tracked point to point Stealth Shipping including T Shirt

Re Ship available if order fails to arrive

Extra Information

Royal Mail 24 usually arrive within 1 - 3 working days, Royal Mail 48 usually arrive within 3 - 5 working days. In extreme cases both services can take up to 10 working days. Royal Mail does not consider items missing for 21 working days.

Royal Mail Special Delivery If your delivery doesn’t arrive by 1pm the next working day (or on the Saturday for Saturday Special) Royal Mail will repay the cost of the shipping to you. This isn’t instant and can take several weeks.

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